Frequently Asked Questions

When will my order ship?

All orders will be shipped using standard packaging within 2-3 days via USPS or UPS from the date the order was placed.

Please review our shipping policy for more information.

How do I request a refund?

Please review our refund policy.

To request a refund, contact us using the contact form below for refund support.

What are your candles made of?

Our candles are made of a natural, non-toxic coconut blend.

My candle arrived damaged, what happens now?

Uh oh! If your merchandise arrived damaged, please email info@scentedillusions.com or use the contact form below within 7 days of delivery and we will rectify this issue.

How can I sign up for a candle making class?

We love that you're interested in the joy of making candles! You can sign up here.

Question not answered? We'd love to hear from you!

You can email us by using the contact form below and we will get back to you as soon as possible!